How can we help you?

Setting up your profile

To set up your profile, open the RIJI Health app and follow the onboarding screens. You will be prompted to input your initial health baselines (such as age, weight, and general health goals). This allows us to customize your dashboard and personalize your insights.

Connecting Apple Health

If your Apple Health isn't syncing or you want to set it up for the first time:

1. Open the Apple Health app on your iPhone.
2. Tap your profile picture in the top right corner.
3. Under Privacy, select Apps and Services, then tap RIJI Health.
4. Ensure all relevant categories (e.g., Steps, Sleep, Heart Rate) are turned ON.

Navigating the dashboard

Your dashboard is your central hub. At the top, you'll see your daily wellness score and key metrics. Scroll down to view personalized AI insights, log new symptoms, and access your historical data trends. Use the bottom navigation bar to switch between your Profile, Insights, and Settings.

Voice agent best practices

Tips for getting the best responses from our on-device conversational AI:

• Ensure you are in a quiet environment.
• Speak clearly and at a normal pace.
• Troubleshooting: If the agent can't hear you, check your device permissions:
• iOS: Go to Settings > RIJI Health and toggle the Microphone and Speech Recognition switches to ON.
• Android: Go to Settings > Apps > RIJI Health > Permissions and allow Microphone access.

Understanding AI insights (Is it medical advice?)

RIJI Health is a technology tool designed to help you track and visualize your wellness journey. The AI insights provided are for educational purposes only and are not medical advice. Always consult your doctor or a qualified healthcare professional before making changes to your diet, medication, or treatment plan.

Logging symptoms accurately

When logging symptoms, be as specific as possible. Mention the time of onset, severity on a scale of 1-10, and any potential triggers. This helps our AI provide more accurate correlations and trend analysis over time.

Exporting your health report

To export your data for your doctor: Navigate to Profile > Data & Privacy > Export Health Report. You can generate a secure PDF or CSV file containing your tracked metrics for the last 30, 60, or 90 days.

How your data is encrypted

Yes, your privacy is our top priority. We use military-grade AES-256-GCM encryption. We process sensitive voice and health data locally on your device whenever possible via our Zero-Knowledge architecture. We do not sell your data or use your personal health records to train public AI models.

Deleting your account

You have complete control over your data. To delete your account and securely erase all associated health data, go to Profile > Data & Privacy > Delete Account. Please note that this action is permanent and irreversible.